Terms & Conditions
The terms and conditions outlined herein establish a legal agreement between Visual Sparrow and its clients.
Please carefully review our Terms of Service before engaging with Visual Sparrow’s services on visualsparrow.com.
Your utilization of Visual Sparrow’s services implies your full acceptance of these terms and conditions.
Collection of Client Data:
At Visual Sparrow, we collect client data deemed necessary to foster better business relationships and communication between our esteemed customers and our company.
Personal client data may include, but is not limited to:
- Customer name
- Email address
- Profession
- Job title
- Company name
- Billing information
- Mailing addresses
- Postcode
- VAT registered number
- Telephone numbers
- Debit and/or credit card numbers
- Images
- Web browser type and version
- Operating system
- IP address
- Interests and preferences
Utilization of Client Information:
We utilize your personal information to ensure seamless and exceptional service delivery. This includes:
- Contacting you regarding your orders, quotations, and invoices.
- Internal documentation purposes.
- Conducting market research through phone or email communication.
- Sending promotional emails about special offers, new products, and relevant information.
- Utilizing client data to enhance our services and website.
Third-party Websites
Visual Sparrow does not engage with or utilize third-party websites for any of our projects. However, if necessary, we may provide links to third-party websites for project-related transactions.
We do not bear responsibility for these third-party links, and clients are advised to review their terms and conditions before engaging with them.
Copyright Notice
All content on visualsparrow.com, including but not limited to the domain name, design concept, articles, images, and other materials, is the sole property of Visual Sparrow.
Any form of piracy or copying of our content for personal or commercial use is strictly prohibited.
Exceptions may be granted to third parties for non-commercial or personal purposes with prior permission, provided proper attribution is given citing Visual Sparrow as the source.
Accounts, Passwords, and Security
Visual Sparrow reserves the right to collect information related to user accounts and passwords within our domain.
Access to user accounts and passwords may be necessary for our service team to ensure uninterrupted services.
Free Trial
We offer a one-time Free Trial for new clients. However, Visual Sparrow reserves the right to refuse trial work when deemed necessary.
Clients availing of the Free Trial will not qualify for the same service on subsequent projects.
Quality Guarantee
Visual Sparrow is committed to delivering excellent service to our clients. We offer unlimited rework on photos and images to ensure high-quality results.
However, we do not allow clients to use third-party services to alter our edited images.
Intellectual Property
We adhere to copyright laws and respect the intellectual property rights of others. If any of our content infringes your intellectual property rights, please contact us at info@visualsparrow.com.
Payment Methods
Advance payment may be required for certain services. We accept payment via MasterCard, American Express, PayPal, Visa, and Bank Transfer.
Visual Sparrow is not liable for any technical glitches during the payment transfer process.
File Storage Policy
Visual Sparrow securely stores client images on our server for a maximum of three months. We are not responsible for any damages incurred if files are not retrieved within this timeframe.
Prohibited Images
Visual Sparrow strictly prohibits the submission of pornographic, nude, or inappropriate images. We reserve the right to deny services to clients who submit such content.
Website Disclaimer
The information provided on visualsparrow.com is for general informational purposes only. We aim to keep the information accurate and updated, but we make no warranties or representations regarding its reliability, completeness, or accuracy.
Visual Sparrow does not endorse or recommend the views expressed on third-party websites linked to our site.
While we strive to keep our website operational, we are not liable for technical issues beyond our control or temporary unavailability.
Use of Your Image
By entering into this agreement, you grant Visual Sparrow the right to review and potentially use your submitted images for promotional purposes, including publishing them on our website as samples without seeking explicit permission.
However, you may request to cease the use of your trial images by contacting us at info@visualsparrow.com.
We may also seek your permission to feature your edited images on our website as samples of our work, ensuring we obtain your explicit consent before publishing any regular photos.
Note:
These terms and conditions constitute the agreement between Visual Sparrow and its clients. By engaging with our services, you acknowledge and agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at info@visualsparrow.com.